JM21 Plus Configuration
Color: gray
Battery capacity: 12.8 AH
Charging time: 5-6 hours
Tavolozze of mileage: pure electric 30-40 km/power model 60-80km
Max speed: 45km/h
Motor power: 48V 500W
Transmission: Shimano 7
Tire specifications: 20*4.0
Frame materials: Alluminio alloy
Seat tube materials: Height adjustable range Alluminio alloy, 75-100 cm
Fork materials: Alluminio alloy
Maximum ultimo capacity: 200KG
Shock absorbing: Fully suspended
Type of damping: spring damping
Brakes: disc brakes front and rear
Use scenarios: snow, mountain, beach, etc.
FAQ
Q: What weight are the electric bikes suitable for riding?
A: The bicycle can carry a weight of 200KG
Q:How long is the battery life of the bicycle?
A:According to the experimental data (flat road, load is 80KG), the battery life of the bicycle in pure electric mode is 30-40 kilometers, and the battery life of bicycle in auxiliary mode is 50-80 kilometers.
Q: Is it assembly needed?
A: 95% have already assembled.
Q: Can I buy replacement battery?
A:Yes,you can buy it in the accessories area of our shop
Additional instructions
1.When charging our electric bike, you need to use the adapter with the original plug in the correct way.
2.Endurance: The distance will vary according to the driver’s weight, different road conditions and driving styles.
3.Limit climbing angle: According to the driver’s weight, the speed is different, and there are different opinions.
4.Mixed orders are welcome, OEM orders are welcome. We can also export large quantities of goods as a manufacturer according to the specific requirements of customers.
5.If you have any questions, please feel free to contact us. We will reply within 12 hours.
6.We warmly welcome customers from Russia, we will try our best to eliminate customs and pay taxes to our taxpayers. The goods are tightly packed. We provide fast express delivery from the side. (Only applicable to the Russian market). But express delivery usually takes longer (if you are not in Moscow, it takes about 30 days), and other countries/regions also need your friendly understanding. Some countries need the ability to pass through customs. Please note. If there is no customs clearance, related expenses will be borne.
About logistics
1. Our products are shipped from overseas warehouses in China and Poland, free shipping, tax-free, products shipped from China can usually be delivered within 30 days, products shipped from Poland can be delivered to you within 5-7 days, factory direct sales , Enjoy high-quality pre-sale and after-sales service.
2. Rail transportation from China to European countries/regions takes 25-35 days (there is no transportation information on UPS).
3. It takes 25 to 35 days to travel from China to Russia (except for remote areas).
4. It takes 7 to 15 days to ship from China to Asian countries.
5. The above is the approximate delivery time based on our experience. We will try our best to provide reliable transportation services and hope it will arrive on time. However, due to customs clearance, public holidays, bad weather, airline strikes, Hurricane Sandy and other reasons, delivery may be delayed. Thanks for understanding!
About tariff (import tax)
1. You do not have to pay any customs duties, we are responsible for customs clearance and customs duties. do not worry.
2. Paying taxes is the responsibility of every citizen, and the purchaser needs to bear the responsibility of all taxes. If the buyer refuses to accept the goods due to tax issues, he must pay all shipping costs.
3. DHL/FEDEX/EMS/UPS, etc. facilitate most transactions through free shipping (available only in some countries/regions), but only on options that are convenient for the seller, because we sometimes choose very limited IATA lithium batteries policy.
4. We can issue commercial invoice for reimbursement.
After-sales warranty
1. The warranty period of non-consumables is 12 months: seat/frame/motor/controller/instrument.
2. The warranty period of wearing parts is 6 months: battery
3. The warranty period of wearing parts is 3 months: brake/tire
4. When the product is abnormal, please contact customer service as soon as possible, and we will be happy to solve the problem for you.
5. Do not disassemble by yourself, so that the engineering department cannot correctly judge the fault and affect maintenance. Without consent, we will not make any modification or decomposition, and reject all warranty terms.
6. Non-human damage, the above terms apply to all electric bicycle products in the store.
Thanks for your cooperation.
Return Policy
1.All our quotations have a 100% satisfaction guarantee. If you are not satisfied for reasonable reasons, you can return the product to us for a refund or exchange. Before sending it to us, please contact us for detailed instructions on return and exchange. After receiving your returned goods, we will refund all your payments, but not including shipping and handling fees.
2.After receiving the payment, we will provide positive feedback. In order to build a healthy Ali community, we hope you can do the same for us. We hope you understand that we take customer service very seriously. If you have any dissatisfaction, please give us the opportunity to solve the problem before giving us negative feedback. We are sure that there will always be a solution, and we do not want bad feedback at the end of the transaction.
Feedback
Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services. If you have any problems with our items or service, just feel free to contact us firstly before you left any neutral or negative feedback. Communication is more effectively than opening a dispute.
4 GREAT REASONS TO BUY FROM US:
- Over 37,000 happy customers worldwide
- Real people on our support team ready to help
- We proudly offer a full satisfaction guarantee. Our highest priority is to make you happy, so every order comes with a 60-day money back guarantee!
- 100% Safety & Security Guaranteed. At www.muerk.com, we take your security and privacy very seriously. Shop safely using the world’s most popular and trustworthy payment methods!
BUY WITH CONFIDENCE
We truly believe in the best customer support, meaning we will do whatever it takes to make sure you have a positive purchase experience. We respond to emails within 24 hours and always make sure all your concerns are answered ASAP.
- Easy Returns. All our products are backed with 60-day money back guarantee. Just contact us and we will refund the purchase price.
- Risk-Free Purchase: Our Buyer Protection covers your purchase from click to delivery so you can shop with peace of mind.
- 100% Satisfaction Guarantee: All our products are backed with 60-day money back guarantee. If for any reason you’re not completely satisfied with your purchase, contact us for a product refund. We’ll be more than happy to assist you.
I recommend this bike to anyone looking for their first E-Bike or in the market for one. What did I like about it? Comfortable riding posture, the hidden battery and occuping little space after folding.
After just about a week with the MX21 Plus I must say that this bike is more than advertised. Beautiful color, changeable removable battery, 500 watt hub motor, and folding design. Easy to ride for getting around, enjoying the outdoors. It is also a conversation piece as everyone wants to hear about what it is.
I live in a pretty hilly area, and for the most part you will have to get off and walk. So I bought a MTB to lighten my burden. This bike is also very friendly to my girlfriend. She has bad knees. The electric mode can help her ride comfortably and we can ride the bikes together to have fun.
It took me a while to decide to pay for this order. I looked at countless ebikes, looking for something with a decent motor, battery life, and convenience, because I needed something that could be folded and fit in the back of my car. I finally set on this bike and gave it a go. I have loved it ever since. The bicycle has been basically assembled upon delivery. Before reviewing, I rode on it 10 times. You will see a huge hills on steep hills, but the pedal assist makes enduring hills easier. Its just the steady pedaling that allows me to climb the steeper ones effortlessly. The body is solid. The headlight and brake are good. When I was out, I got a lot of looks, smiles and compliments. This is a great way to enjoy a day or go to a local cafe. All in all, I am very pleased with this purchase and would certainly order this bike again if needed.
This bike has such a cool foldable that it doesnt take up as much space when storign it. Unlike traditional bicycles, this electric bicycle is built for relaxation, comfort and entertainment, while traditional bicycles are designed for performance and being able to put forth effort when riding it. This bike is also fun for all ages.